There are lots of steps in between receiving orders and getting the coffee out the door every week. And with every step, there is an opportunity for error. Over the weekend we calculate the orders to find the total grams needed for each coffee variety. Then we have to calculate the total weight of the green beans we need to start with so that we end up with the right amount of roasted. This is not a one-to-one formula. This requires math and other numbery things. The Spreadsheet Ninja has all of that automated. But then we have to make sure that we read the spreadsheet correctly and weigh out the correct amount of each type of bean. We have to make sure each roasted bean goes into its properly labeled container– we don’t want to mix beans! (Notice I skipped over the entire roasting process-where there’s plenty of room for mistakes, but I’ve already talked about that.) We have to stamp and prepare the correct number of each bag, then fill the bags, again with the right beans. Then the bags are sealed and sorted and each order is put together.
Big E and I have worked diligently to put processes in place to eliminate errors, but you know what they say… “To err is human…” Every week we get better and better, smoothing out the wrinkles. But I must confess a part of me holds my breath until the last order is filled. When we know all the pieces fell into place. It feels insanely good to put the last bag of coffee with the last delivery note. No extra coffee. No unfilled orders. And we can sit down and relax with a warm cup of… coffee.